Functional testing
Agree the testing scope required for your devices, models and intended next use.
Testing & returns
Know the condition.
Choose the
next step.
Assessment, testing and returns processing for businesses handling used devices. Get a clearer picture of what is ready, what needs repair and what needs a decision.
Discuss your programmeAssess. Repair. Return.
Device assessmentReturns processingRepair routing
From incoming to understood
A pile of devices
is not an outcome.
Returned and traded-in devices can contain a mix of conditions and faults. Agree the assessment standards and decision points before the batch is processed.
Data requirements belong in the brief.
Discuss data handling, erasure requirements and evidence before sending devices. This website does not assume a certification or data service that has not been agreed.
Condition assessment
Define the grading criteria and the exceptions that need to be reported to your team.
Repair decisions
Separate devices suitable for the agreed repair route from those that need approval or a different outcome.
Returns handover
Confirm the information, device reconciliation and shipping arrangements needed for a clear handover.
A clear route from intake to return
Your batch.
No guessing.
A repair programme needs more than good technicians. It needs a clear process, sensible approval points and a record of the outcome.
Every device starts with a record.
Agree the intake list, device identifiers and scope. Check the batch on arrival and flag exceptions before they become problems.
Start with the right information
Device or serial reference
Models and reported faults
Quantity and intake exceptions
Turnaround, reporting and approval rules are agreed around your programme.
Make the next
device decision clearer.
Tell us how your devices arrive and what you need to know about them.